Behavioral Health
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Blue Cross Behavioral Health℠ manages prior authorizations for behavioral health services (for mental health and substance use disorders) for the following members:
- Blue Cross Blue Shield of Michigan commercial
- Medicare Plus Blue℠
- Blue Care Network commercial
- BCN Advantage℠
For information about autism services, visit the Autism Services page.
Blue Cross Behavioral Health Provider Portal Error Issue – Authorization not found 
Out-of-network providers can use the following online forms to submit requests:
- TMS Authorization Request Form*
- Psychological and Neuropsychological Testing Request Form*
- Prior Authorization Form* — for other behavioral health services
For information about behavioral health services for dates of service before Jan. 1, 2024, reference the following documents:
- Behavioral health information for dates of service before Jan. 1, 2024
— for Blue Cross commercial and Medicare Plus Blue - Behavioral health information for dates of service before Jan. 1, 2024 — for BCN commercial and BCN Advantage
How to submit prior authorization requests
To learn how to submit requests, see our Getting Started page.
Submit requests before providing services.
Utilization Management Criteria
Visit our Utilization Management Criteria page.
*For best results, use the Google Chrome™ browser to open and complete these forms.
Frequently accessed documents
Additional resources
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