AIM ProviderPortal out of service for maintenance on Dec. 19

The AIM ProviderPortal will be unavailable from 12:30 p.m. to midnight on Saturday, Dec. 19, 2020, while AIM performs standard system maintenance.

The AIM call center won't be open during the maintenance window.

If you contact AIM during this time, they'll ask you to submit authorization requests after the maintenance window ends.

As a reminder, AIM manages the following services:

• Select cardiology and radiology services for Blue Cross commercial, Medicare Plus Blue^SM, BCN commercial and BCN Advantage^SM members
• Medical oncology and supportive care drugs for UAW Retiree Medical Benefits Trust PPO non-Medicare members, Medicare Plus Blue members, Blue Cross commercial fully insured groups, BCN commercial members and BCN Advantage members
• In-lab sleep studies for Blue Cross commercial and Medicare Plus Blue members
• Radiation oncology for UAW Retiree Medical Benefits Trust PPO non-Medicare members

Posted: December 2020
Lines of business: Blue Cross Blue Shield of Michigan and Blue Care Network