Changes to BCN member transfer request form

We've made the following changes to the form you use to ask us to transfer a member to another BCN primary care physician:

• You no longer have to enter the medical care group's name, number or region.
• You must enter the NPI for the current primary care physician assigned to the member.
• We added a statement that you can check the web-DENIS Member Eligibility/Coverage screen to verify that the member has an active BCN contract, to confirm that you're the primary care physician assigned to this member and to see the date you were assigned to the member.

We've also updated the description of the member transfer request process to reflect these changes.

As a reminder, you can access the process description and the form in a single document posted on BCN's Forms page within Provider Secured Services. Here's how to get to it:

1. Visit bcbsm.com/providers.
2. Click Login.
3. Log in to Provider Secured Services using your user ID and password.
4. Click BCN Provider Publications and Resources, on the right.
5. Click Forms.
6. Click Member Transfer FAQ and Request Form, under the "Member transfer" heading.

We recommend that when you open the form, you download it and save it to your hard drive before entering information into the fields.

Posted: August 2019
Line of business: Blue Care Network